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Bla bla bla. Cross-selling post-purchase emails. Use your customers’ previous purchases to come up with personalized product recommendations. Offering complementary products or services is also a good idea. For example, if a customer has ordered a pair of trekking shoes, it’s very likely that they will be interested in trekking gear too.

• Set up busy hours/days, and offer your customers to save some money by opting for less busy hours/days during which the delivery price is lower. This is particularly useful for grocery stores as they can prevent order delays and cancellations and ensure the positive customer experience.
• Send automated “abandoned shopping cart” emails. As this is a huge e-commerce issue, you need to tackle it using different tactics. Sending an email to remind them about the items they left in the cart is a great way of encouraging them to complete their purchase. It’s a good idea to offer a special discount and add customer reviews as social proof.
• Cross-selling post-purchase emails. Use your customers’ previous purchases to come up with personalized product recommendations. Offering complementary products or services is also a good idea. For example, if a customer has ordered a pair of trekking shoes, it’s very likely that they will be interested in trekking gear too.

Cross-selling post-purchase emails. Use your customers’ previous purchases to come up with personalized product recommendations. Offering complementary products or services is also a good idea. For example, if a customer has ordered a pair of trekking shoes, it’s very likely that they will be interested in trekking gear too.